Terms

Customer Service

I hope my jewelry is as pleasurable for you to wear as it is for me to create. All of the jewelry is hand made in New York City. To the very best of my knowledge, the diamonds, gemstones and metals that I work with come from reputable companies that supply ethically sourced and environmentally responsible materials.

Shipping

We will ship your jewelry in 2 - 3 days of the order date for in stock items. Your package will be insured and shipped UPS 2 Day. Please note we are unable to ship to a P O Box. Our insurance carrier requires an adult signature upon delivery. If you require special handling or expedited shipping please contact us info@janebohan.com and we will do our best to accommodate.

Sales Tax

Sales tax will be collected for all merchandise shipped to addresses in New York State.

Returns

We hope you will be very happy with your purchase. If for whatever reason you are not satisfied we will be happy to provide you with a Store Credit under the following conditions.

• We will accept returns of unworn & undamaged jewelry within 7 days of receipt of goods. All jewelry must be returned in original packaging & with a copy of the invoice. Customers are responsible for the costs to ship and insure their returned item.

• To initiate a return please email us at info@janebohan.com or call us at 212.529.6090 to receive a Return Authorization number and shipping instructions. We cannot accept packages without an RA number and they will be refused.

• Returns take approximately 3-5 business days to process. After receipt & inspection of the jewelry we will email you that we have received your returned item. We will issue you a Store Credit which will exclude any shipping charges.

• All Custom Orders, including ring sizing’s, are nonrefundable and nonreturnable.

Custom Orders and Ring Sizing

We would be happy to discuss custom designs or adjusting a ring to meet your sizing needs. Please contact us directly with your questions. All Custom Orders, including ring sizing’s, are nonrefundable and nonreturnable.

Privacy Policy

Your privacy is very important to us at Jane Bohan Inc. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. The personal information provided to Jane Bohan Inc will never be sold or otherwise distributed to any company or marketing firm.

Our store Jane Bohan Inc is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored on a secure server behind a firewall.

Payment: Making credit card purchases through Jane Bohan Inc is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

Thank you for visiting our Shop and we hope we will see you again soon!

Jane